What are your personal thoughts on mobile marketing? Do you view everything you can on the subject and try to improve upon your own plan? There are numerous resources available such as magazines, videos, books, shows, etc. There’s so much information it can be hard to know where to begin. Well, try going through these tips to find your starting point.
Shorten your URLs, both in text form and for QR codes. The more difficult and lengthy the URL is, the more complex your message or QR code will become. Make these simpler for people to access by using a URL shortening site, and customers will be happier with the end results.
Do what your customers want you to do. You will be able to reach out to your customers only if you understand how they think and what they want. Not knowing what customers want, means never being able to give it to them. If you want to be successful, you need to learn about them.
Separate your customers. If you have a business that offers many different types of products or services, you may want to poll your customers to find out what they most want to hear about. Doing so can give you separate lists of customers with similar interests, so you will be able to send them information pertinent to them.
All mobile marketers would do well to remember that mobile marketing is not a typical marketing strategy. In fact, it isn’t really a strategy at all. It’s simply a means of communication. Trying to approach mobile marketing like basic internet marketing just will not work out well for you in the end.
Listen to your customers in your mobile marketing campaign so that you can always better cater to them. If you assume you know what your customers want, you are going to make a serious you-know-what out of yourself. Instead of assuming, listen to their needs and then work from an informed standpoint.
Playing to the status of your customers is a huge deal and a surefire way you can improve on your mobile marketing campaign. People wait out in line for days to get an high-end Phone in part for the same reason people wear a Gold Watch: It’s a status symbol. Offering status-boosting incentives is a great way to keep your customers on the hook.
Be careful that you don’t come across as a stalker to your customers when mobile marketing. You don’t want to make it seem as if you’re inquiring about their exact location, and if you do happen to know where they’re at, maybe you shouldn’t relay that info. The “I’m watching you” feeling is very unsettling.
When you are marketing on the mobile network, you must keep your messages very short and to the point. People are using their phones because they do not have the time to sit in front of the computer and relax. So many people are in a rush and on the go, and you want to show your customers that you understand that and are not going to be a burden to them.
Giving customers preferred status is a proven way of increasing loyalty and sales, so tell your customers they are “preferred” and “elite members” and bring more of them in! Making exclusive offers only to your mobile marketing customers and giving them special titles will increase the likelihood of them purchasing your products or services, and it will definitely get them talking to others about the benefits of being your customer!
If you often have great sales or give-aways, consider using SMS to get the word out. Text messages shine in their ability to cut through the clutter of an otherwise busy, application-filled mobile device. The messages usually trigger a pop-up notification on the system, making SMS a terrific choice for getting the word out about a sale that can’t be missed. But be careful to only text message customers who have signed up to receive them, as many people feel SMS mobile marketing is invasive. It could have the opposite effect than your intent.
Make sure that your business has a presence on social media websites, and includes links to them on your business website. Social media have their own mobile versions of their websites in addition to mobile apps that have a relationship with them. This is another way for your business to connect with consumers easily.
Create an opt-in database. Don’t sabotage your business by holding customers hostage. Allow customers to choose to be a part of your mobile marketing campaigns, and make opting-out an easy process. Customers don’t mind receiving communication from you through their phone, but don’t take advantage of the kindness they show, unless you want to lose them.
If you have a product to sell, and you are considering mobile commerce, think carefully. Mobile commerce requires a level of security and credit card processing feature to be in place. Implementing this can be costly to your business. Quite often, it might be easier for the customer to call you on their mobile phone to purchase, instead of clicking on a link to purchase.
Now that you have an idea on where to start crafting your own mobile marketing plan, the next step is to make a task list. Then create time in your schedule which is dedicated to mobile marketing. Are you ready to apply what you read to your business? If you can do so diligently, and patiently, you can reap rich rewards.
